Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Muse Studio. We are committed to delivering your orders quickly and efficiently.

Order Processing

Orders are typically processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, sales events, or holidays, processing times may be slightly longer.

Shipping Time

Standard delivery within Pakistan typically takes 3–7 business days.
Delivery times may vary depending on your location and courier service availability.
Remote areas may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Free shipping promotions may be offered on selected products or order values.

Order Tracking

Once your order has been shipped, you may receive tracking information through email, SMS, or phone communication, depending on the courier service used.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to:

Weather conditions
Public holidays
Courier service disruptions
Incorrect shipping information provided by the customer
Other circumstances beyond our control

Muse Studio is not responsible for delays caused by third-party courier services.

Incorrect Address Information

Customers are responsible for providing accurate shipping details. If an incorrect address or contact number is provided, delivery delays or failed deliveries may occur. Additional shipping charges may apply for re-delivery requests.

Failed Deliveries

If a package is returned due to an incorrect address, refusal to accept delivery, or repeated unsuccessful delivery attempts, the customer may be responsible for any additional shipping costs required to resend the order.

Damaged or Lost Shipments

If your order arrives damaged or if you believe your shipment has been lost, please contact us within 48 hours of the expected delivery date. We will work with the courier service to investigate and resolve the issue.